Any warranties listed on this website are solely provided by the manufacturer of the tires. We will help facilitate any warranty issues between you and the manufacturer. We only provide returns/exchanges/refunds based on our Return Policy
What does the 'load and speed' rating mean?
The Load Index or Load Rating is the maximum amount of load that the tire can take and is designated by numbers. The Speed Rating is a letter designation that determines the maximum speed that the tire can be safely driven at. It is important to note that this only applies to tires that have not been damaged, altered, not properly inflated or overloaded. See below for the Load and Speed Rating amounts:
Are the photos on the website product listing the actual tires I will receive?
Any pictures shown on the website are stock photos provided by the manufacturer and are not of the actual tire you will be receiving. Tires come in many different sizes for each Brand/Model tire, so there may be a difference in the tire size you will be receiving than what you see on the website picture, however, the tread pattern should match what is on the website.
What does OWL or WW mean?
OWL means Outline White Lettering, which means the tire would have the Brand/Model/Description of the tire written in a special outlined White Lettering on the Sidewall of the tire. Normally, then other side of the tire would have the normal black lettering, so you can mount the tires either with the White lettering facing outwards or the Black lettering facing outwards. WW means White Wall, which means the tire has a white stripe going around the sidewall of the tire. The width of the white stripe or white wall, is dependent on the Brand/Model. Look at the image of the tire on our website to get an idea of what it looks like.
What are run flat tires?
Run flat tires are designed to be driven on, even after you receive a puncture in the tire due to unforeseen road hazards, and allows you to drive to a safe location where you can get the tires replaced. This does not mean that you can continue to drive on the tire indefinitely. The tires are rated for a certain amount of miles, depending on the brand/model, please visit the manufacturer website to see proper usage.
Do the prices listed include installation?
No, the prices listed are for the bare tire only and does not include any type of mounting/installation
Do you accept offers?
Unfortunately, we do not accept offers at this time. Our prices are already heavily discounted and competitively priced.
Can I use my own shipping carrier account?
In order to keep our prices low and our warehousing process moving at a quick pace to get orders out on time for all of customers, we cannot use any other shipping carrier than our own.
How long does it take to receive merchandise once ordered on the website?
Shipping and delivery depends on availability and the location that the tire is shipping from, which may vary. Normally, in stock products are shipped the same day if orders are placed early in the day or the next day. Most shipments are shipped via FedEx Ground.
Do you offer expedited shipping and what would the price be?
We normally do not offer expedited shipping. We believe our shipping times are excellent compared to other competitors.
How much is shipping to Alaska, Hawaii, or Puerto Rico?
All our shipping rates are to the Continental U.S., shipping to Alaska or Hawaii, depends on the tire size and quantity. Please call our sales/customer department for a quote. We do not currently ship to Puerto Rico.
Do you offer any discounts for for local pickups?
We may offer this in the future, but we do not have a system set up for local pick ups at this time.
Do you sell full sets of 4 matching tires?
Yes, we sell any quantities of tires as long as they are in stock. When checking out, make sure you enter the correct amount you need for the same SKU/Part Number.
Do you offer coupon codes on your website?
We may post deals/specials on the website from time to time. Any codes/coupons that are used/obtained through an unauthorized method, like an unauthorized backend link are strictly prohibited and will result in immediate cancellation of the order.
Do you offer any discounts for military on your website?
Unfortunately, we do not offer any military discounts at this time, as our prices are already heavily discounted.
Do you carry tires for all types of vehicles?
We carry a large variety of tires and we may add new types of tires on the website. Keep checking back to see if a certain type of tire is available.
Is there a signature requirement on my order?
Yes, all our shipments require a direct signature. This is to protect our customers. You cannot imagine the amount of theft there is when there is a stack of tires, just sitting on a driveway or doorstep.
Where can I get these tires mounted?
Any local tire shop or automotive repair should be able to mount these tires for you. You can also call our customer service department and we will find a local installer for your convenience.
Can I be notified when you receive a specific tire in stock?
We do not have a system in place to achieve this yet, but we are always looking to improve our customer service experience. At this time, you can call our sales department to check availability or submit a message on the Contact Us page.
Do you offer a rebate?
Manufacturers will occasionally offer Rebates for tires sold on our website. Normally, we will advertise if there is a rebate for that particular tire brand/model. If you see a rebate advertised on the manufacturer’s website or somewhere else and it is not advertised on our website, feel free to call or send us a message and we will verify if the rebate would still apply.
Can I buy road hazard warranty on your tires?
We are currently not offering Road Hazard plans at this time, however, this may change in the future.
Does FedEx need me to be at home to deliver the order?
We do require signature confirmation for all our orders, in order to protect our customers. FedEx does require someone to sign for the tire, not necessarily the person who ordered the tire.
Is it safe to use my credit card?
Yes, we have strict security policies in place to protect our customers. Our site is secured with SSL Certification and 256-bit encryption
Is the price listed per tire or for all the tires in the listing?
Price listed is per tire. Please check carefully the quantity you want to purchase in your cart.
How old is the tire/tire service life?
Tires can have a shelf-life of 6 to 10 years, depending on the environment and manner the tire is stored in. All tires have a DOT code imprinted directly on the sidewall of the tire that shows the date of manufacture. This is usually designated by a 4-digit number. The first two numbers are the week of manufacture (out of 52 weeks in a year) and the second set of numbers is the year of manufacturer. For example, if the DOT shows 3520, 35 is the 35th week out of the year (around August) and 20 is the year, 2020.
Do you sell retreaded/blemished/defective tires?
No, all of our tires are brand new and never used or mounted.
Do you sell rims/wheels?
No, we currently only sell tires
Will this tire fit my vehicle?
If you use the Vehicle Search and select the correct year, make, model, and trim of your vehicle, then it will fit your vehicle. If you have any questions about fitment, please feel free to call us and we will gladly help.
How often do you receive new tires/update your inventory?
We receive new tires daily in all of our warehouses. We update website inventory at least once a day and sometimes up to four times a day.